Tioga/Vernon utilize TrackMaster for customer service

by Dustin Ross, regional racing operations manager, Tioga/Vernon Downs

Nichols, NY — Tioga Downs and Vernon Downs continue to improve on ways to better serve the fans and bettors of the harness racing industry. That is why they have partnered with TrackMaster to provide links on both of their websites for fans to download programs from home.

“The cost of getting the programs to off site facilities to sell has moved beyond a break even venture for the companies,” said Jason Settlemoir, VP of Racing and Simulcast. “However, we don’t want to just disregard customers that can’t get to the racetrack to buy a program so we thought this was a great alternative way of going about it for both parties.”

Customers will be able to log on to TrackMaster through the links under the racing tab on the websites and download the programs right to their printer at home for advance handicapping. All major credit cards are accepted on the TrackMaster site along with easy to follow instructions for obtaining the information.

“Expanding the availability and variety of handicapping information is essential to keep harness racing on par with other sports and gaming alternatives,” said David Siegel, President of TrackMaster. “TrackMaster is happy to assist Vernon and Tioga in their efforts to move harness racing forward in this technology age.”

For more information visit www.vernondowns.com or www.tiogadowns.com.

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